Effective Date: October 2025
Website: https://selnoir.co.za
Brand Owner: Sel Noir (Pty) Ltd
1. Introduction
Sel Noir respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or purchase from selnoir.co.za.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following personal information when you browse, create an account, or make a purchase:
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Full name
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Email address
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Phone number
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Billing and delivery address
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Payment information (processed securely by third-party payment providers)
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Order history and communication preferences
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Device, browser, and usage data (via cookies or analytics tools)
We do not store credit card details on our servers.
3. How We Use Your Information
We use your personal information to:
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Process and deliver your orders
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Communicate order updates or product offers
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Improve our products, website, and customer service
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Detect and prevent fraud
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Comply with legal or tax obligations
We may also send you marketing emails with your consent — you can unsubscribe at any time.
4. Data Sharing and Disclosure
Sel Noir does not sell or rent personal information.
We may share limited data with trusted partners to fulfil your order, such as:
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Courier companies (for delivery)
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Payment processors (e.g. PayFast, PayFlex)
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IT and analytics service providers (for website functionality)
All partners are contractually bound to protect your data in accordance with POPIA.
5. Cookies and Tracking
We use cookies and analytics tools (e.g. Google Analytics) to enhance your browsing experience, track website performance, and understand customer preferences.
You can modify your browser settings to decline cookies; however, some site functions may not work properly.
6. Data Retention
We retain your information only as long as necessary for business, tax, and legal purposes.
Once it is no longer required, data is securely deleted or anonymised.
7. Your Rights
Under POPIA, you have the right to:
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Access your personal data
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Request correction or deletion
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Withdraw marketing consent
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Lodge a complaint with the Information Regulator (South Africa)
To exercise these rights, contact us at sales@selnoir.co.za.
8. Contact
Sel Noir (Pty) Ltd
Email: sales@selnoir.co.za
Johannesburg, South Africa